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Corporate Case Study

GAMA Healthcare
October 13, 2022

Developing a future-proof hybrid workplace: A fully networked system brings flexibility for multi-function, agile workspaces, and cloud management allows for uninterrupted communications.

“The combination of technology that Q-SYS provides has been perfect. The amazing audio and video quality have really supported our hybrid working model.”

The project at a glance

The challenge

The company’s forward-thinking work environment required the best audio and video conferencing to enhance the hybrid working model and bring the whole company together regardless of their physical location. An intuitive control system was needed to help users easily configure the AV to their needs in multi-use spaces, while uninterrupted communications and minimal downtime were essential in supporting the company’s innovative research and agile work practices.

The solution

GAMA Healthcare partnered with Audiologic and chose the Q-SYS Platform to provide fully integrated audio, video, and control within their new building. The professional tier of Q-SYS Reflect Enterprise Manager was used to provide remote access and real-time visibility of the health of the system in order to minimise downtime.

A redundant pair of QSC Core 510i processors drive and manage all audio, video and control in meeting rooms and collaboration spaces and background music for open areas.

Audiologic designed an intuitive Q-SYS User Control Interface (UCI) for the main space, operated via a Q-SYS TSC Series network touchscreen controller, allowing users to recall presets at the touch of a button. A special UCI was also created for the company’s CEOs to give full control of AV in the space.

The entire system is monitored and managed through the cloud using Q-SYS Reflect Enterprise Manager. This allows for access, updating of designs and operation of UCIs from anywhere in the world, and the system can be supported without the need to send an engineer to the site. Real-time alerts mean they can be proactive in support, ensuring minimal downtime for GAMA Healthcare.

Solution components

  • Core 510i 
  • Core 510i processors
  • CDN64
  • COL4 Output Card
  • CIML4 Card
  • TSC 80W-BK touch panel
  • Q-SYS Reflect Enterprise Manager

The result

GAMA Healthcare’s forward-thinking hybrid workspace is now enhanced using a fully networked solution. Q-SYS processing and Q-SYS Reflect Enterprise Manager have enabled multi-function, agile workspaces to be used to bring the company together while offering an intuitive, easy user experience.

By opting for a fully networked approach and powerful Q-SYS Cores, GAMA Healthcare has future-proofed their system, and the addition of Q-SYS Reflect Enterprise Manager has given Audiologic the off-site access they need to provide the best support possible.

Other Related Case Studies

Vienna University of Economics
Q-SYS supports PKE Electronics in the time-critical transition to remote operations during the pandemic. Within only 4 weeks, the first lecture hall was equipped with an AV system allowing students to access lectures from anywhere, with other university areas following suit shortly after.

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